I have been thinking a lot about interpersonal communications, and about how poorly we communicate person-to-person. Whether we are on the giving or receiving end of any message, we need to do better. As with any change, the first step is realizing that you need to change. And I believe we ALL need to change, but very few of us are even aware of how badly we need to fix stuff.

How many times have you had to re-do an assignment because you did not understand what was required? How many times have you done something only to have your client/boss/co-worker say that it is not what was expected? How many blog posts have you written that have not been shared or commented on?

All these point to a communications failure. We are not providing the right information and we are not asking the right questions.