Agree w/ all will really agree w/ #5. I've gotten those robocalls that are so so annoying. What's worse is when it's got a CTA a promo that is SO much better than what you have. To wit, I finally wore Uverse down to get the same 2-year rates they offer new subscribers. To me that is one of the worst fails in Public Relations (and customer service, brand culture) - neglecting the loyal customer, taking them for granted. FWIW.